At O’lavanda Sigature, we are committed to respecting and protecting your privacy. We want you to be absolutely clear about the information we collect from you, why we collect it and how those details will be used. O’lavanda Signature may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with the changes.
WHY WE COLLECT CUSTOMER INFORMATION
We collect customer information only to enable us to do certain things which includes;, understand your needs and provide you with a better service, process your orders, improve your shopping experience, for internal records and to communicate with you about our products, blog updates, services, market research, company news, promotions and any other information you may find useful and interesting.
HOW WE COLLECT CUSTOMER INFORMATION
When you visit, register or purchase gifts from O’lavanda Signature website, you may be asked for information including your name, contact details, other information relevant to customer surveys, gift preferences and debit or credit card information.
We may also collect and study information about how visitors and customers use our website. This helps us to keep improving the experience of shopping online with O’lavanda Siganature.
We will use information that we collect about you lawfully in accordance with the Data regulatory law in Nigeria
SHARING CUSTOMER INFORMATION WITH THIRD PARTIES
Under certain special circumstances, we will need to share your details with third parties who provide services on our behalf or with whom we have entered into agreement to offer a particular product or service. For example, the companies responsible for processing our credit card payments, offering experiences and delivering orders. However, unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your full consent.
OPTING OUT OF RECEIVING PROMOTIONAL COMMUNICATION
We may email you with promotional information about new products, news or offers. You can opt out of receiving these messages at any time after by simply clicking on the opt out link in the mail received. (Which we hope you won’t have to).
Please note that we will still need to contact you by email to confirm – and resolve any queries arising from specific orders you make from O’lavanda Signature.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place systems to safeguard and secure the information we collect online.